Privacy Policy

Privacy Policy

We appreciate your trust in choosing Legendary Travel for your online booking requests and travel arrangements. Therefore, we will highly protect the privacy and confidentiality of your personal details.

Information collection

When you make a reservation for a hotel, you will be asked by email to complete the following information: your name, email address, telephone number, credit card details and to the extent available, reservation preferences and smoking preference. This information is required to process and complete your reservation including the sending of a confirmation email of the booking to you.

Disclosure of personal details

For our services, we shall collect for the following purposes the following information:
Reservation orders: For the purposes of completing your booking and save for disclosures required by law, criminal investigations, subpoenas or court orders, we will only disclose your name and the credit card details to the relevant hotel with which a booking is made. However, please note that from time to time, we may use third party distributors which provide certain services and functions for and on our behalf. These third party distributors may have access to (part of your) personal information in order to perform their services and functions, but are subject to a confidentiality obligation pursuant to which they cannot use, share or disclose the information for any other purpose.

Surveys

By completing a booking, you agree to receive an invitation email to complete our guest review form which we will promptly send to you after your stay of the hotel, which review can also be completed anonymously. By completing the guest review, you agree that the completed guest review can be uploaded to our website at the relevant hotel information page for the sole purpose of informing (future) customers on the service (level) and quality of the relevant hotel. We reserve the right to adjust, refuse or remove review forms at our sole discretion. The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations or incentives whatsoever. If you no longer wish to receive a survey request email, you can simply click on the unsubscribe link or reply (with “unsubscribe” in the subject line).

Newsletters and other information

We may offer you to subscribe to newsletters, hot-deals notification and other information, if you wish to subscribe for our newsletter or wish to receive other information from us (in respect of our, our affiliated companies’ or business partners’ products or services), we offer you the option to “Opt in” for this service. If you no longer wish to receive our newsletter and other promotional communications, you can simply click on the unsubscribe link or reply (with “unsubscribe” in the subject line). Visitor’s registration and “cookies”: For (improvement of) our service and product, we use (temporary and persistent) cookies to track browsing behaviour and monitor and record the visits and use of our website(s). Cookies are text files stored at your computer, either temporary or persistent on your hard drive. Cookies are used for authenticating, session tracking (state maintenance), and maintaining specific information about the users of our website, such as site preferences or the contents of their electronic shopping carts. Furthermore, we will record your IP address, browser type, Internet Service Provider (ISP) for fraud, misuse and criminal investigation purposes.

Please note that, in accordance with European personal data protection laws, strict security procedures are observed within Legendary Travel to prevent personal data misuse and unauthorized access. Log files: For marketing analysis and quality improvement purposes, we collect on an anonymous basis various information with respect to the total amount of transactions, referring/exit pages, platform type, date/time stamp information and the number and location of clicks on a given page. Please note that from time to time, we may use third party service providers to collect, monitor and report on this anonymous data.

Links to Third Parties

This site contains links to sites other than our own. Those sites may not follow the same privacy policies as Legendary Travel. Such links may be to advertisers, content providers or partners who may use our logo and/or style as a result of a co-branding or application service provider agreements. These sites may send their own cookies to you, and may collect information and use it in a way inconsistent with Legendary Travel's privacy policy. Such sites may contain information that content providers independent of Legendary Travel have created, maintained, published, posted or otherwise made available.

The use of any information or materials that you may access at these external sites is purely voluntary. You should not rely on the contents without independent and thorough review of the accuracy, completeness, effectiveness, timeliness and correct sequencing. These external sites may also refer to specific commercial products, processes, or services by trade name, trademark, service mark, manufacturer or otherwise. Unless Legendary Travel has provided explicit authority, such references in no way indicate our endorsement, recommendation or preference.

Protect and secure your credit card information

In order to protect the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details. The encryption method used is the industry standard “Secure Socket Layer” (SSL) technology. Furthermore, we have implemented and use security procedures and technical and physical restrictions for accessing and using personal information. Only authorized employees are permitted to access personal information for performing their duties in respect of our services. Our server and network are protected by firewalls against unauthorized access and we have intrusion detection systems that monitor and detect unauthorized (attempts to) access to or misuse of our servers. Your credit card details will be kept by us up to maximum 10 days after a booking is made. After that period, your credit card data will be deleted.

Control over your data

You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at help@legendary-travel.pt Please state ‘request personal data’ in the subject line of your email. If your personal data is incorrect, we will change it upon your request. You can also ask Legendary Travel to remove your personal data from its database by sending us an email to the aforementioned email address.

Children's Guidelines

Legendary Travel encourages parents and guardians to spend time with their children online, and to be familiar with the sites their children visit. No information is permitted to be either submitted to, or posted on, our sites by users under the age of 13. Legendary Travel relies on our users to be truthful in responding to the question of age. Legendary Travel will not provide any personally identifying information about users under the age of 13, regardless of its source, to any third party for any purpose whatsoever without first requesting parental permission.

When does Legendary Travel send you emails?

After you make a booking, you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel as proof of the reservation. Furthermore, after your stay at the hotel, we will send you the guest review survey, which we appreciate to be filled in by you. Your completed guest review form may be uploaded onto the relevant hotel’s information page on our website for the sole purpose of informing future customers of your opinion of the service level and quality of the hotel. To the extent that you have “Opted in” you may receive from us and from time to time our newsletter or other information. If you have any suggestions or remarks about this privacy statement, please send an email to help@legendary-travel.pt We are at all times entitled to change the way we collect, transmit and process the personal information and such other information as we may deem necessary. This Privacy Statement may therefore be amended from time to time in order to reflect the latest changes.